Created a Twitch clip, but cannot find it in Clipify.us yet? Or selected older highlights and found that some are still missing?
Clipify keeps a saved list of your Twitch clips so your setup does not have to load your entire channel history from Twitch every time you open it. That list is updated in the background, and a new or large channel history can take time to catch up.
✨ This guide helps you check what is happening before changing your playlist or overlay filters.
🔎 Check whether Twitch has the clip
Open the clip on Twitch first. Make sure it is available and belongs to the creator you are managing in Clipify.us.
A newly created clip may not appear in Twitch's clip listings immediately. Refreshing Clipify cannot make Twitch return a clip that Twitch has not made available yet.
📊 Open your clip crawl status
Go to Dashboard > Settings and find Clip crawl status.
There are two separate checks:
- Latest clips: Looks for recent clips so your current content can become available without waiting for your entire history.
- Clip history: Gradually works through older clips. A large history can need several checks to finish.
The progress bar is an estimate of historical coverage, not a promise that every Twitch clip has already been found. Complete for history also does not mean a clip you created seconds ago is already in the saved list.
⏱️ Understand the next-check estimate
You may see Checking now, Waiting to start or Next check in about X minutes.
The time is an estimate. Available crawler capacity, your account's activity, Twitch response times and temporary rate limits can change when a check actually runs.
Active setups are checked more often than inactive ones. Clipify's background scheduler checks for work regularly; that does not mean it downloads every user's complete clip history every minute.
🔄 Request a manual refresh
- Open Dashboard > Settings > Clip crawl status.
- Check Manual refresh to see whether it is available.
- Select Force Refresh Cache once.
- Wait for the queued check to run, then use Refresh statistics to update the displayed status.
- Return to your playlist or overlay and check the available clips again.
A manual refresh gives your latest-clip check priority. It does not delete your saved clips or restart your entire historical crawl from scratch.
🕒 A queued refresh is not a completed refresh. There is a cooldown between manual requests. Use the availability time shown in your dashboard rather than repeatedly pressing the button. Automatic checks continue independently of that cooldown.
🎛️ Check the filters too
If a clip is saved but still does not appear in your selection, check:
- The selected creator and game/category.
- The date range, such as the last seven days.
- Minimum views and clip duration.
- Featured-only settings or blocked title words.
- Whether your overlay uses a playlist that actually contains the clip.
Try a wider selection temporarily to find the cause. A history scan cannot make an old clip match a last-seven-days filter.
🔑 Check your Twitch connection
If Clipify tells you your Twitch connection has expired, sign in again with Twitch to reconnect it. A disconnected or disabled creator cannot continue normal background checks until access is restored.
A clip that was deleted or made unavailable on Twitch cannot be restored by refreshing Clipify's list.
💬 Still missing something?
Contact us with your creator name, a link to the missing Twitch clip and the status shown in your settings. Do not send your password, sign-in code or stream key.
Next step: Check your clip crawl status.
Related guide: Create and manage clip playlists.